Terms of Service
These Terms of Service govern your use of Polus Technology Ltd websites, contact forms, client portals, automation systems, and business messaging integrations. By using our services, you agree to these terms.
Services
Polus Technology Ltd provides technology services including website development, client portals, workflow automation, cloud systems, API integrations, WhatsApp Business integrations, and AI-assisted business tools.
Business messaging and automation
Some services may send, receive, or automate messages through WhatsApp Business, Meta APIs, email, or other platforms. Automated replies may be used to collect customer details, support orders, answer common questions, or route requests to a human operator.
Automated systems may make mistakes. Businesses using these systems remain responsible for reviewing customer requests, confirming orders, handling payments, fulfilling services, and complying with applicable laws and platform policies.
Acceptable use
You agree not to use our services to:
- Send unlawful, misleading, abusive, spam, or unauthorized messages.
- Collect or process personal data without proper authority or consent.
- Interfere with, reverse engineer, overload, or compromise our systems.
- Violate Meta, WhatsApp, cloud provider, payment provider, or other third-party platform rules.
Client content and credentials
You are responsible for the accuracy, legality, and authorization of content, data, credentials, templates, business assets, phone numbers, and account access you provide. You must promptly notify us if credentials are compromised or access should be revoked.
Third-party services
Our services may rely on third-party providers such as Meta, WhatsApp, Google, OpenAI, cloud hosts, email providers, payment processors, and delivery providers. Their availability, rules, pricing, and review requirements may change. We are not responsible for third-party outages, denials, policy changes, or account restrictions.
No guarantee of approval
Where services involve app review, business verification, domain verification, display name approval, template approval, phone number registration, or platform access, we can help configure and submit materials, but we cannot guarantee third-party approval.
Limitation of liability
To the fullest extent permitted by law, Polus Technology Ltd is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, missed messages, failed orders, or third-party platform restrictions.
Privacy
Our handling of personal information is described in our Privacy Policy. Data deletion instructions are available at /data-deletion.
Changes
We may update these Terms from time to time. Continued use of our services after updates means you accept the revised terms.
Contact
Polus Technology Ltd
Email: contact@polustechnology.com
Website: https://polustechnology.com