WhatsApp Business setup
Support for connecting approved WhatsApp Business accounts, phone numbers, templates, webhooks, and Meta app settings.
Automation service offering
WhatsApp Business automation for small businesses.
Polus Technology Ltd provides automation and custom software services for businesses. We build systems that help clients, primarily small businesses, improve efficiency in their business processes.
WhatsApp Business automation is one of the services we offer as part of that broader automation work.
Service
What the WhatsApp automation service includes.
For clients who choose this service, we help them connect their WhatsApp Business account so they can receive customer messages, respond to inquiries, and send service updates through WhatsApp.
Messaging workflows
Automation for common customer paths such as inquiry intake, support routing, order or service updates, and follow-up messages.
Custom integrations
Connections between WhatsApp conversations and business systems such as order tools, customer records, forms, dashboards, or internal notifications.
Platform data
How we use WhatsApp and Meta data.
We use Platform Data only to provide and support the WhatsApp Business automation service for the client that authorizes the integration.
Data needed to operate the service
This may include connected business account details, WhatsApp phone number information, message templates, incoming customer messages, and message delivery status.
Client-controlled business use
Clients use the service to manage customer conversations and automate parts of their customer support or order workflow.
No unrelated use
Polus Technology Ltd. will not sell Platform Data, share one client's data with another client, or use Platform Data for unrelated purposes.
Privacy and deletion
Our Privacy Policy, Terms of Service, and Data Deletion Instructions explain how we handle personal information and deletion requests.
Polus Technology Ltd
Automation for practical business workflows.
WhatsApp Business automation is one part of our broader work building custom software, workflow automation, client portals, and cloud systems for small businesses.